arc Thrift Stores - Aurora, Colorado

Diane B

It's a great store. Employees, for the most part, are nice and helpful. The only complaint I have is puzzles that are donated. I bought a 6 dollar ravensburger puzzle, and there are pieces missing. Pricing on puzzles should stay very low. Regardless of the make. I'm not going to refund.. I'm not going to donate puzzles with missing pieces. I've completed a couple of puzzles from there ( complete ) and re donated them. That's me. Wish other puzzlers wouldn't drop off their trash. I'm not purchasing puzzles over 5 dollars again. This one has missing and broken pieces.

Alexander Barnes-Tamari

I really enjoy shopping at this Arc, the staff are very kind and welcoming! Everyone is very patient and helpful with my questions or price checking. Shelves are well organized and browsing is easygoing. Feels community oriented, great location 🙂

Bell

If I could give 0 stars I would. Went in with my husband trying to get some clothes and while we were checking out the cashier told us that we didn't have enough money on our card to cover what we had. So my husband and I ask the cashier to completely CANCEL the transaction and my husband and I left with nothing bought. However, when we get home, we go to check the balance on our debit card and we find out not only did we leave the store without the clothes, but our money as well. So we call the store to try to figure it out and we are informed that we are being refunded because of the point of sale that went through on our card. NEVER have I been to a store that 1, takes money on a cancelled transaction and 2, that authorizes of point of sale when nothing was even bought and the one that should be the one authorize the transaction actually asked to have it completed CANCELED. blows my mind.
On top of all of that, the staff got angry with my husband because of the way he 'was talking to their staff', but took no actual accountability for their employees mistake.
As a wife who knows how hard her husband works, just to be told basically that he was basically in the wrong way just extremely disheartening to watch.

We will be looking into possibly taking legal action for this situation, will never go here again.

Dawn Zimmer

Today at the store my 90 year old mother bought what she thought was a cribbage board. The box was a cribbage board box it was priced at $3.99. We didn't look inside because it was taped closed. It was half price today. When she got home and opened it the only thing inside was 1 deck of cards. She paid $2 for a used deck of cards. Ridiculous!!!!! Either the people aren't looking at what they're getting or they're purposely trying to scam people. Either way it's pretty disgusting!!

Kate

Bought several plastic pumpkins. A couple of them were broken and priced higher than the ones unbroken and one didn’t have a tag on it at all. The logic on the cost of the unbroken vs the broken ones did not make sense.
It’s just annoying that they can slap varying prices on the same item. And when checking out the employees don’t care, which I get. It’s just, make it make sense.

Nsoseh Quistoran

It's one of the stores that receive donations and equally retail at moderate and affordable prices. They have a variety of clothes, shoes, electronics and furniture. It is one of the recommended stores to visit and shop around.

Victoria

The prices are insane! 99 cents per plate instead of pricing for the set is ridiculous. This place is 100% profit, lower your prices.

Melissa Green

Got some great deals with the 4th of July coupon, but this is not the cleanest ARC I have been in and the dressing rooms are closed!